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Privacy Policy

  1. Introduction

Welcome to the independent website of Southern Cross Cosmetic Pty Ltd (hereinafter referred to as “the Company”). We highly value your privacy and are committed to protecting your personal information. This privacy policy aims to explain how we collect, use, disclose, and protect your personal information.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as name, email address, phone number, mailing address.
  • Transaction Information: such as purchase records, payment information.
  • Technical Information: such as IP address, browser type, access times and dates.
  • Other Information: any other information you voluntarily provide.
  1. Use of Information

The personal information we collect will be used for the following purposes:

  • Processing and managing your orders.
  • Providing customer service and support.
  • Improving our website and services.
  • Complying with legal obligations and regulatory requirements.
  1. Disclosure of Information

We may disclose your personal information in the following circumstances:

  • To our service providers and partners to enable them to provide services to us.
  • To comply with legal requirements or respond to legal processes.
  • To protect our rights, property, or safety.
  1. Protection of Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include, but are not limited to, encryption, access controls, and security audits.

  1. Your Rights

Under Australian privacy law, you have the right to access, correct, and delete your personal information. You also have the right to restrict or object to our processing of your personal information. If you wish to exercise these rights, please contact us using the contact information provided below:

Contact Information:

  • Address: UNIT 406, 480 PACIFIC HIGHWAY, ST LEONARDS NSW 2065
  • Phone: 0455890888
  • Email: assist@ftscsprot.com
  1. Data Retention

We will retain your personal information as needed to fulfill business purposes and comply with legal requirements. We will securely delete or anonymize your personal information when it is no longer needed.

  1. Children’s Privacy

Our website and services are not directed at children under the age of 13. If we become aware that we have inadvertently collected personal information from children under 13 without parental consent, we will take steps to delete such information promptly.

  1. International Data Transfers

Your personal information may be transferred to servers or databases located outside your country of residence. We will take reasonable steps to ensure that your information is adequately protected during and after such transfers.

  1. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy practices, which may differ from ours. We encourage you to review the privacy policies of these third-party websites to understand how they handle your personal information.

  1. Consent and Changes

By using our website, you consent to the terms of this privacy policy. We may update this privacy policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this privacy policy regularly to stay informed about our privacy practices.

  1. Contact Us

If you have any questions or concerns about this privacy policy, please contact us using the following information:

Southern Cross Cosmetic Pty Ltd

  • Address: UNIT 406, 480 PACIFIC HIGHWAY, ST LEONARDS NSW 2065
  • Phone: 0455890888
  • Email: assist@ftscsprot.com
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